Director, Sales Operations

Position Overview
As the
Sales Operations Director , you will lead the optimization of sales processes, infrastructure, and performance within your assigned region to accelerate growth and enable commercial excellence. This role involves developing and implementing strategic sales plans, managing sales operations, and ensuring efficiency and effectiveness of the sales team. With a strong focus on cross-functional collaboration across marketing, analytics, and other departments, you will align efforts to drive performance and achieve sales targets.We’re Looking For
A strategic enterprise leader who leads sales operations to deliver high-quality, data-driven insights outputs that enable commercial excellence and accelerate business growth.A decision-maker who can confidently guide and optimize sales operations, balancing both short-term priorities and long-term objectives.A collaborative leader who inspires and empowers a high-performing team, fostering a culture of innovation, accountability, and continuous improvement.A trusted advisor to sales leadership, able to provide valuable insights and strategic recommendations that shape business priorities and drive success.A results-oriented influencer who aligns cross-functional teams, shares best practices, and implements scalable processes to enhance sales performance across markets.Responsibilities
Drive Sales Performance: Develop strategic plans to optimize sales performance, ensuring alignment with business goals and KPIs; manage and refine incentive compensation strategies to motivate and reward sales teams effectively.Lead Sales Operations: Lead and inspire a diverse team responsible for incentive compensation (IC), sales deployment, and field analytics (plus sampling for the US role); build a culture of accountability, growth, and cross-functional collaboration; oversee hiring, development, and performance management of the sales operations team.Localize Data and Analytics: Collaborate with commercial analytics and global data teams to tailor data infrastructure for regional requirements; guide the generation of actionable sales insights that inform business decisions and improve sales strategies; own the delivery of key metrics with consistent data definitions and accuracy.Deliver Scalable Excellence: Create and refine repeatable, scalable processes that support long-term sales growth and operational efficiency; invest in and optimize sales performance management (SPM) platforms with controls for regional customization; promote a continuous improvement mindset for better reporting systems and tools.Cross-Functional Collaboration and Best Practice Sharing: Lead sharing of sales operations insights globally, drive adoption of successful strategies across regions; adopt new tools and insights to stay ahead of market trends; collaborate with marketing, finance, and operations to align on data and performance goals.Education And Experience
Bachelor''s degree in business, data science, statistics, economics, or related field required; Master’s degree or MBA preferred.Demonstrated Experience Leading And Scaling Sales Operations Functions: Experience using data-driven insights to shape regional go-to-market strategies, ideally within med tech, healthcare, or life sciences; proven track record of delivering regional objectives with cross-functional and geographically distributed teams; experience aligning stakeholders from sales, marketing, finance, and product toward unified outcomes.Skills And Competencies
Strategic direction for the sales operations function by translating complex analytics and market intelligence into enterprise-wide growth roadmaps.Expertise in driving strategic operational excellence—leveraging agile frameworks, emerging technologies, and governance models to optimize sales operations against evolving market imperatives.Ability to lead and scale the design of incentive compensation architectures and field enablement strategies.Leadership to manage, coach, and develop high-performing teams in a dynamic environment.Experience architecting scalable, technology-enabled processes and governance frameworks; ability to influence executive stakeholders and forge cross-functional alliances.Strategic workforce and resource planning—developing succession plans, capacity models, and coverage frameworks for continuity and peak performance.Physical Requirements
Location: This position is eligible for hybrid working arrangements and requires some attendance at one of Insulet''s offices in London, France, Spain, Germany, or Switzerland.Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. For more information, please visit insulet.com and omnipod.com.We are looking for highly motivated, performance-driven individuals to be part of our expanding team. Our privacy notice explains how Insulet handles your personal information when you apply for a vacancy with us.
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