CRM Solutions Architect - Zoho / Software Developer Location: Essex (Hybrid) Please do not apply unless you live within a 60 min comute to the office Salary: £45,000 - £55,000 (DOE)+ Uncapped Bonus Type: Permanent, Full-Time Are you a CRM expert ready to take on a pivotal Solutions Architect role? Do you thrive in designing scalable, data-driven, automated solutions across departments? Do you have indepth experience of Zoho, Sales Force or Microsoft Dynamix CRMs? A leading Telecoms services company is seeking a UK based CRM Solutions Architect to lead transformation projects and system automation. What You''ll Do: Lead the design, development and optimisation of Zoho CRM solutions Drive business process automation across sales, finance, marketing and operations Create advanced SQL-driven dashboards and reports to generate real business insight Own system integrations and custom workflows using Deluge, JavaScript or Python Collaborate across departments to scope, design and hand off solutions to developers Support data-driven decision making and process improvement initiatives What You Bring: Minimum 3+ years of hands-on CRM experience - Zoho (not just administration-deep configuration, scripting, and integration required) Proficiency in Deluge, or transferable experience in JavaScript or Python Proven ability to design end-to-end CRM solutions and automate workflows Strong SQL reporting and dashboard development experience (Zoho Analytics, Power BI, etc or equivalent in Sa