Job Title: Mortgage and Protection AdministratorContract Type: PermanentLocation: Horsham OfficeHours: Full Time - Monday to Friday, 9:00 AM to 5:00 PMSalary: 30,000 - 35,000 (depending on experience and knowledge)Holiday: 23 days plus bank holidays, increasing each year until 25 daysAre you ready to take your career to the next level? Join our dynamic financial services team as a Mortgage and Protection Administrator! We''re looking for an experienced individual who thrives in a fast-paced environment and is dedicated to delivering exceptional customer service. If you have a passion for helping clients navigate their mortgage and protection needs, we want to hear from you!What You''ll Do:As a key member of our mortgage and protection team, your responsibilities will include:Submission and Progression: Manage mortgage applications from initial submission to legal completion, ensuring compliance every step of the way.Documentation: Chase and collect necessary documentation to keep the application process smooth and efficient.Client Interaction: Be the first port of call for client queries, providing timely and accurate information to clients, lenders, and conveyances.Protection Applications: Handle the submission and progression of protection applications with the same diligence and care.Email Monitoring: Keep an eye on client emails and manage relationships with repeat clients effectively.System Maintenance: Update and maintain our systems and files to ensure all information