The opportunity: An exciting opportunity to join our Customer Experience Team. The Product and Partnership co-ordinator role will be responsible for the development and delivery of product, ensuring its alignment with CSSC Member''s needs, market demands and company goals, to widen and improve the product portfolio. The role will involve identifying and securing new partnership opportunities, in addition to maintaining positive relationships to ensure high levels of member and partner satisfaction. You will be reporting to Sam Dove, Product and Partnership Manager. What you will do: Collaborate with the Product and Partnership manager, to identify and evaluate potential new partners in line with the Product Roadmap and recruitment opportunities to help drive member engagement. Assist with management of current relationships, product development, internal and external queries and implementing the product strategy. Conduct market research and analyse user feedback to identify new product opportunities and improvements. Collaborate with stakeholders to define the product''s target audience, positioning, and competitive landscape. Oversee the end-to-end product lifecycle, from concept to launch, ensuring that product milestones are met. Review customer journeys with the assigned product portfolio to understand any pain points and suggest improvements. Conduct regular analysis of user data, customer feedback, and market trends to inform product decisions. Act as the liaison betwe