Senior Service Designer Working with exceptional peers, you will play a pivotal role in the design the end-to-end service framework for a large-scale public-sector delivery. This is a high impact role with real autonomy and a considerable voice within the SMT.Please note your delivery will be in NI, but this is a hybrid role with very limited travel to NI. Overview of role: You will play a pivotal role in designing the service for the Equip Programme encompassing the Oracle Fusion applications (HCM, Payroll, ERP, and SCM functional modules, where the key reporting tools are OTBI, BI Publisher, HCM Analytics, SCM Analytics, and ERP Analytics). Ideally you will have Fusion experience, but some knowledge of a large-scale Oracle programme is fine.You will oversee the creation of the transition to go-live process, oversee and define the acceptance into service process, lead on the service operating model creation and build the ITIL processes for the future client managed service. Key responsibilities: Service Strategy: Accountable for defining the strategy and plan for the future live service, to include Service Operating Model: Accountable for working alongside the delivery teams and the client organisation to define the future ITIL aligned service operating mode for the programme. Acceptance into Service: Accountable for defining and then overseeing the acceptance into service process alongside the delivery teams and the client organisation to define the future ITIL aligned ser