Junior Credit Controller Your new company A leading software company is seeking a talented and motivated individual to join their dynamic team. This company is renowned for its innovative solutions and commitment to excellence in the tech industry. Your new role Contact clients to follow up on overdue invoices and ensure timely payments.Address and resolve basic payment issues while maintaining positive client relationships.Monitoring the billing mailbox, highlighting and escalating cases as needed.Generate and maintain ageing reports for review by senior team members.Maintain accurate records of client interactions and update contact details when appropriate.Prepare routine dunning emails to clients for overdue accounts.Identify and escalate payment discrepancies and risks to Team Leads.Manage and upload invoices to third-party platforms when necessary.Applying cash received in the bank to the corresponding open invoices.What you''ll need to succeed High school diploma or equivalent; college coursework in finance or business is a plus.2+ years of experience in collections or accounts receivable.Excellent written and verbal communication skills (in English)Proficiency in MS Office. Experience with Oracle is a plus.Basic knowledge of accounting principles.Strong organisational skills, ability to multitask and prioritise in a fast-paced and deadline-driven environment, with a keen eye for detail and accuracy.Demonstrates problem-solving skills and a customer-focused / customer