JOB TITLE: Customer Service AdvisorPAY: 14.40p/hrLOCATION: Manchester City Centre - Piccadilly HOURS: Full Time, 35 hours per weekWORKING PATTERN: Our work style is hybrid, which means working 3 days per week from home, subject to training sign-off. START DATE: 30th NovemberCONTRACT: 12 months About this opportunityOur Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers?Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them.We''re currently looking for people who care about customers to join our contact centre teams supporting our Lex brand.As a Transport Customer Service Advisor, you''ll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial and service needs via a range of channels. You''ll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you''ll identify and promote the best possible outcome.Day to day, you''ll be: Delivering outstanding customer experiences through various communication channels.Driving customer satisfaction through phone based-supportProblem-solving, being creative with solutions and pay excellent attention to the details.Playing a role in educating our customers about our products.Pro-active in your approach to ..... full job details .....