The role of an Order Management Export Analyst in the FMCG industry involves handling customer service tasks efficiently and ensuring smooth export processes. This position is based in Frimley and requires a detail-oriented individual with a focus on delivering excellent service.Client DetailsThe employer is a medium-sized organisation operating within the FMCG sector. They are known for their strong focus on quality and customer satisfaction, providing a professional environment for employees to thrive.DescriptionAccountable for all aspects of admin tasks for Export Markets, Sales orders in the system, Export shipments and documentationLiaise with stakeholders (transportation, sources etc) to ensure timely process of orders/shipments.Manage and process export orders accurately and efficiently.Coordinate with internal teams to ensure timely delivery of goods.Monitor and resolve any issues related to export documentation and compliance.Act as the main point of contact for customer queries and concerns.Maintain accurate records of orders and shipping details.Collaborate with logistics partners to ensure smooth transportation.Provide regular updates to stakeholders on order status and delivery timelines.Identify opportunities to improve processes and enhance customer service.ProfileA successful Order Management Export Analyst should have:Experience in customer service or export management, preferably within the FMCG industry.Knowledge of export documentation and compliance requi