Broadcast Media Systems Support /Enterprise Systems Support Analyst This is a permanent position 45k + Bens Hybrid based, West London office 3 days a week, 2 wFH Enterprise Systems Support / Broadcast Media Applications Support Broadcast Media Applications Support Analyst/Enterprise Systems Support role, working for a global broadcaster (certified Great Place to Work ) supporting the business that creates exciting, award-winning TV channels and streaming content. This is a new exciting role suitable for someone that has previously worked in a application support/ systems support role within a broadcast media company/broadcast systems vendor.About the role:The role is responsible for ensuring the smooth operation, maintenance, configuration, and support of broadcast media business-critical applications. Looking for someone that has good broadcast content workflow knowledge and has provided User/systems support or integration support for some of the following broadcast applications: including Broadcast Scheduling systems / Broadcast Management Systems (BMS such as MediaGeniX Whats''On or similar BSS/IBMS), Media Asset Management (MAM), Media Asset Tracking (Microsoft Power BI/Qlik Snowflake based/), Post Production workflows etc When issues arise, this role leads the initial technical investigation at the application level, providing technical troubleshooting, user support, system monitoring, and documentation. In this role, you will need to develop good internal and external