We are looking for a highly organised and detail-oriented Customer Support Administrator to provide essential support across customer service, scheduling, logistics, and general administration. This role is ideal for someone who thrives in a fast-paced environment, can manage multiple priorities efficiently, and is committed to delivering excellent internal and external service. Key Responsibilities of the Customer Support Administrator: Respond to customer enquiries via phone, email, and other channels. Provide timely updates and resolutions to customer issues. Maintain accurate records of customer interactions and feedback. Manage internal documentation and filing systems. Prepare reports, correspondence, and support materials. Organise works and service schedules. Maintain calendars and ensure timely communication of changes. Coordinate with internal teams to ensure smooth operations. Assist with planning and tracking deliveries and maintenance jobs. Liaise with suppliers and service partners to ensure timely execution. Maintain accurate records for invoicing purposes Ensure all information is collated ready for invoicing Skills and Experience required: Previous experience in a customer service or administrative support role. Strong organisational and time-management skills. Excellent attention to detail and accuracy. Ability to prioritise tasks and manage multiple deadlines. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Strong communication and interpe