Travel Operations Executive Cruise Touring 32,000 + 20% bonus and Great Benefits Fully remote within the UK Our client is an award-winning tour operator who is a specialist in escorted tours to worldwide destinations. Due to record growth and expansion, they are now recruiting a Travel Operations Executive to join their cruise touring team. This is a pivotal role, being part of the operations team dedicated to looking after everything once the booking has been made and providing the best customer service possible to their clients and travel agent partners. The day-to-day role will involve answering calls and replying to emails from clients/agents who have questions and queries. To be considered, candidates must have previous experience gained in an operations based role within the travel industry with knowledge of the cruise or touring sectors. This role is offered on a hybrid basis within the UK only. Travel Operations Executive Duties and Responsibilities: Managing incoming bookings and cancellations Monitoring upcoming tour departures from an operational perspective Collecting and uploading passenger details into booking systems ensuring accuracy of personal information, travel documents, preferences, and special requirements Creating customers final documents, reviewing for accuracy, consistency, and minor details. Uploading itineraries into internal systems to format and organize for customer final documents Liaising and managing relationships with our suppliers ensurin