Welfare and Housing Assistant required to support an established Charity. Working part time 17.5 hours a week, across 2-3 days alternating each week, shift hours are between 8am - 8pm and will include weekends and bank holidays. Hourly rate is 15.00 - 15.67 per hour.The Welfare and Housing Assistant is required to provide an accurate and timely administrative service in all aspects of the day-to-day operation of the Welfare and Housing department.The purpose of the role is to ensure that residents who need additional care, support or supervision maintain their rooms, live safely, and can access services that help them to live independently.Duties:Ensure Residents understand and comply with Conditions of ResidenceAssist service users to understand their rights and responsibilities with regards to welfare benefitsProvide practical help for residents with regards to accessing personal grants on their behalfTo carry out room clearance as directed by the Welfare and Housing ManagerMonitor the storage of residents'' items in the baggage room and dispose of itemsCarry out Risk and Needs Assessments as directed and monitor residents to manage their ongoing needsAssist the Welfare and Housing Manager with investigating and dealing with any resident issues, complaints, or eventsIn conjunction with the Welfare Team fully investigate any resident issues, complaints or eventsFollow the organisations debt management policy and procedures and act with regards to non-payment / arrearsMonito