FandB Supervisor- Weybridge, Surrey Job Type: Full Time - 40 hours per weekSalary: Up to £28K plus service charge about £100 per month.Reports to: F and B Service ManagerDepartment: FOH ManagementPurpose of the RoleWorking with the F and B Service Manager to inspire, motivate and lead the front of house team to achieve excellent guest satisfaction. Ensuring standards are maintained and guest needs are anticipated. To ensure the restaurant reaches and maintains its maximum potential in all areas. To assist the F and B Management to ensure all departments and team members comply with H and S, food hygiene and alcohol licensing regulations at all times and to carry out training and development needs within the department. To act as a role model to all employees by showing a positive approach to team morale through excellent support, training and communicationKey ResponsibilitiesGuest ServiceTo provide a friendly, courteous and professional service at all times.To demonstrate a high standard of personal appearance and ensuring good personal hygiene.To ensure the agreed standards of food service (customer journey) are adhered to at all times.To ensure the efficient flow of service and standards are constantly met.To ensure all guest requests and queries are responded to promptly and effectively.To positively deal with and learn from all guest complaints and comments.To actively seek feedback from members and guests on a regular basis.People ManagementTo build and maintain an effic