TF13 Service Manager (MHE)Location: NorthamptonSalary: £34,000 - £38,000 per annumOverview:First Military Recruitment are currently seeking Service Manager on behalf of one of our clients.The successful applicant will have excellent communication skills at all levels and Management experience in the service industry.Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.Duties and Responsibilities: Identify training requirements/RecommendationsInspection and accuracy of Job SheetSupport Coordinators Monitor diaries/workloadResponsible for 24hr callout facilityOversee Engineers activityTo ensure LTR/STR fleet are maintained within budget for both labour and partsLiaise with Parts Department to ensure that parts are obtained within acceptable timescales and that parts authorisation procedure is adhered to.Ensure that Job Sheets are completed to company standards and that times/information is accurateEnsure that Timesheet and Job-sheet Audit Procedure is strictly adhered toEnsure that all Daily, Weekly and Monthly reports are completed on a timely basis Skills and Qualifications: Management of skilled mobile resourcesManagement of multi-tasked teamsColleague leadership and developmentPromotes a strong customer culture by setting customer orientated performance objectives.Ability to see things from a customer perspective and to identify, meet and exceed customer expectations, whether internal or externalIdentifies ..... full job details .....