Role Overview We are seeking a highly analytical and technically skilled IT Support Engineer and Data Analyst to support our internal systems, data processes, and software solutions. This role combines IT support, data analysis, and technical development, requiring someone who can troubleshoot technical issues, manage IT assets, and work with data and code to support business insights and internal applications. The ideal candidate will be curious about how systems work, comfortable analysing data and code, and capable of supporting both users and internal technical solutions. Key Responsibilities IT Support and Infrastructure Provide first-line technical support for employee IT issues Log, track, and resolve support tickets and faults Manage IT equipment lifecycle (setup, deployment, maintenance) including mobile devices Configure and onboard new employee devices and accounts Assist with local network cabling and testing Administer internal network and user permissions Data and Reporting Use automated tools and scripts to process and analyse data Create custom reports from multiple database sources Maintain data integrity and documentation Development and Technical Support Assist with solution UI design and coding structure Support software development and testing processes Perform code analysis and documentation Assist with maintaining and improving internal systems Digital and Communication Support social media management tasks where required Support the creation digital ar