About us:Omny Group url removed)/) is a rapidly growing HR outsourcing business based in Maidstone, providing its UK-wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best, the personal touch.Having achieved a strong reputation for customer service, we are always on the lookout for new team members who share our passion for great service too.Responsibilities:Taking ownership of the full billing cycle, ensuring invoices are raised accurately and on timePreparing and validating billing data from operations, sales, and service teamsProcessing invoices, credit notes, adjustments, and statements efficientlyPerforming control checks to ensure invoices align with work completed in core operational systemsMonitoring customer accounts and producing aged debt reportsProactively chasing overdue invoices via phone, email, and written communicationNegotiating payment plans while maintaining positive customer relationshipsResolving billing queries and disputes quickly and professionallyEscalating overdue accounts and supporting debt recovery actions when requiredPreparing accurate billing and credit control data for management and month-end reportingThe successful candidate will be able to demonstrate the following:Proven, hands-on experience in billing and credit control (essential)Experience in accounts receivable, collections,