Shape housing policy that puts people first, ensuring every resident''s voice countsShape housing policy that puts people first, ensuring every resident''s voice counts.As a Policy and Governance Officer at the Royal Borough of Kensington and Chelsea, you''ll help shape and update the housing policies that guide how we support our residents. It''s a role that blends thoughtful research, collaborative working and clear communication - and one where the impact of your work will be seen and felt across the borough. Working Style:You''ll be based in the Borough for a minimum of 3 days a week, playing a key role in serving the local community as you''ll be part of a dedicated team making a real difference to residents'' lives. What you''ll be doing:You''ll lead on developing, reviewing and maintaining housing policies - from drafting and researching to coordinating rollouts and making sure every policy goes through the right council processes. Whether you''re reviewing legislation, comparing approaches across boroughs or working with frontline teams to turn insight into action, you''ll be helping make sure our policies are practical, inclusive and effective.A big part of your role will involve bringing residents into the process - organising consultations, creating surveys and facilitating workshops so the policies we create are shaped by the people they affect. You''ll also track consultation feedback, keep detailed records, and report to senior leaders on the progress of policie