Your new company The client is a global law firm.Your new role The client is looking for a 2nd Line Support contractor to come onboard to help with BAU tasks. You will be working as part of a shift pattern which is staggered to cover 8am-6pm.What you''ll need to succeed Extensive experience working in a busy environment, delivering white glove service and dealing with VIP customersExperience with Windows 10/11, Office 365, macOS/iOS, Active Directory, SCCM, Exchange OnlinePrevious experience within a legal/law firm is preferred, alternatively professional services experience is neededWhat you''ll get in return An exciting opportunity to join an international organisation in financial services. Furthermore, a competitive day rate inside IR35 for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process. What you need to do now If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the TandC''s, Privacy Policy and Disclaimers which can be found at (url removed)