This is a fast-growing startup working at the intersection of AI, client service and commercial insight. Their product brings together signals from conversations, communications and performance data to help teams make better decisions and drive stronger outcomes. Small team, big ambition, lots of momentum. The role This is a hands-on content role sitting between product, marketing and storytelling. You''ll be responsible for creating clear, compelling content that explains what the product does, why it matters and how customers benefit. It''s an execution-first role, ideal for someone who enjoys making things, iterating quickly and learning how modern B2B and AI products are taken to market. What you''ll be doing Creating written and visual content across blogs, case studies, emails, sales decks, one-pagers and in-product copy Turning complex product and AI concepts into simple, customer-first stories Producing and adapting visual assets (slides, social graphics, diagrams, short videos) using tools like Canva or similar Working closely with product and commercial teams to support launches and campaigns Keeping tone, messaging and brand voice consistent Iterating fast based on feedback, performance and changing priorities What you''re good at Writing clearly and confidently, with strong structure and attention to detail Creating different types of content, not just long-form writingLearning by doing and getting stuck in Taking feedback well and improving quickly Managing mu