About the RoleMore Time is a fast growing social enterprise delivering high quality facilities management services with purpose at its core. We''re looking for an experienced and people focused Operations Manager to lead our services across multiple regions, supporting our teams, shaping best practice, and driving sustainable growth.Working closely with the National Business Manager and Director of Social Enterprise, you will be responsible for day to day operational delivery, standards, compliance and team development. This is a hands on leadership role where your decisions directly influence our impact, our customers'' experience, and our future direction.You''ll join us at a pivotal moment of expansion, giving you the opportunity to strengthen the foundations of a national service and help set the strategy for where we go next.Main Duties and ResponsibilitiesOperational LeadershipLead and support Regional Team Leaders and Property Services teams to deliver high quality, consistent services across multiple contracts and locations.Oversee and manage the Facilities Management booking system, ensuring efficient allocation of work and timely communication with customers.Use More Time CRM and other tools to complete reporting, performance tracking, and operational transparency.Ensure services operate safely, ethically and in full compliance with regulations, policies, and contractual requirements.Support and guide trainees, apprentices and volunteers, working with Team Leaders t