IT Business Partner - Direct-to-Consumer (Retail and eCommerce) Permanent £85k + £8.4k Car Allowance + 24% Bonus Hybrid - West London - 3 Days Onsite Must be Eligible to work in the UK - Cannot Provide Sponsorship. International consumer organisation is seeking an experienced IT Business Partner to lead and evolve its Direct-to-Consumer (D2C) Technology landscape across Retail and Digital Channels. This is a highly visible role sitting at the intersection of Business Strategy, Technology and Customer Experience - ensuring systems, processes, and digital capabilities support continued growth and innovation. Role: You will act as the Strategic IT Business Partner for Retail and eCommerce operations, aligning technology initiatives with business priorities and driving continuous improvement across the customer journey. Ownership of the D2C Applications landscape across Retail and Digital channels. Leading cross-functional planning and stakeholder engagement. Managing vendors and coordinating with international IT teams. Driving Digital Transformation and Continuous Improvement initiatives. Technology and Functional Landscape: Support and optimise Retail and eCommerce IT Systems/Operations including: POS - SAP S/4 HANA Retail and Retail Store systems. Ecom Magento Ecommerce platform, CRM, email marZketing and loyalty platforms. Master Data Management through Retail and Ecom systems and PIM. Local responsibility for D2C Reporting (Analytics) and D2C SaaS solutions such as S