Job Title: Block ManagerJob Type: Full-time, PermanentSchedule: Monday to Friday (Onsite)Hours: 9:00am - 6:00pmSalary: £40,000 - £50,000 (DOE)Location: North West London (Covering a London based portfolio)Portfolio Size: Approximately 50-100 blocks internally managed, remainder externally managedOverviewWe are seeking an experienced and proactive Block Manager to join one of our fantastic Property Management clients situated in North West London. This is a varied role that blends operational management, compliance oversight, maintenance coordination, and hands-on site involvement.Key ResponsibilitiesLeaseholder and Client CommunicationHandle leaseholder queries and enquiries promptly and professionally.Liaise with lessees regarding insurance queries, potential claims, and required remedial works.Manage enquiries from appointed managing agents and lessees across the portfolio.Maintenance and Site ManagementOversee reactive maintenance issues, including site visits to inspect and assess concerns.Liaise with contractors, raise and issue purchase orders, and ensure quality and timely completion of works.Manage contractors operating under standing agreements (e.g., cleaners, gardeners).Insurance and ComplianceAssist with and oversee insurance arrangements for the residential portfolio.Manage insurance-related works and, when appropriate, handle claims.Ensure compliance requirements are met, including commissioning necessary reports for in-house managed properties.Legal and Leaseho