Title: Housing Officer Location: Hackney E8 THIS IS A 6 MONTH CONTRACT WITH POSSIBLE EXTENSION Main Responsibilities: 1. Tenancy Management: Ensure tenants understand their rights and responsibilities. Take action on breaches of tenancy and manage cases such as squatters, subletting, and tenancy terminations. Attend court hearings for tenancy breaches and assist with evictions. Address incidents of antisocial behaviour and implement interventions. Advise on housing transfers and mutual exchanges. Conduct tenancy visits and audits. Work with other housing teams to improve digital services and promote self-service options. 2. Estate Management: Regularly inspect estates, identify maintenance issues, and ensure they are resolved in a timely manner. Ensure compliance with fire safety, health and safety risks, and communal area risks. Manage emergency evacuations when necessary and resettle residents. Plan and implement estate action plans, addressing local neighbourhood needs. Manage the removal of rubbish, graffiti, and address issues like vandalism, squatting, or abandoned properties. 3. Tenant Participation: Participate in tenant and resident meetings, encouraging active involvement in estate management. Assist in the production of newsletters and provide a visible housing presence. Support the development of tenant engagement activities and represent the service at relevant borough events. 4. General Responsibilities: Manage day-to-day c