Premier Work Support are delighted to be recruiting on behalf of a well-established and respected builders'' merchant for a permanent Branch Manager to lead their West London branch. This is an excellent opportunity to join a successful business that values strong leadership, customer satisfaction, and continuous improvement, while offering long-term career development and progression.The RoleAs Branch Manager, you will take full responsibility for the day-to-day operation of the branch, ensuring high standards of customer service, operational efficiency, health and safety compliance, and commercial performance. You will lead, motivate, and develop your team, creating a positive working environment while supporting the continued growth and success of the business.Your responsibilities will include:Leading, motivating, and developing a high-performing branch team.Delivering exceptional customer service and building strong customer relationships.Managing branch operations, including stock control, purchasing, deliveries, and trade counter activities.Monitoring sales performance and identifying opportunities to improve operational and commercial results.Ensuring the branch operates safely and remains fully compliant with Health and Safety legislation.Managing staffing levels, attendance, holidays, and employee wellbeing.Acting as the key link between the branch and senior management, ensuring effective communication and operational excellence.Supporting the overall success of ..... full job details .....