3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you''ll provide hands-on support across Servers, desktops, laptops, mobile devices, specialist applications, and network infrastructure. Our client is looking to pay up to £40,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential. You''ll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you''ll do:Provide support across hardware, software, phones, mobiles, and specialist systems.Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution.Support Servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure.Set up new sites, accounts, and mobile devices.Maintain IT documentation and ensure smooth daily operations. What we''re looking for:Minimum 5 years'' experience in IT support or service function with experience in a 3rd Line Support position is a must have.Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must haveStrong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange).Confident, customer-focused problem solver with excellent communication skills.Full UK driving licence and flexibility to trave