Customer Service Representative - B2BLocation: Brough Area, HU14Hours: Monday to Friday, 8:30am - 17:00pmPay: 13.08 per hourContract: Temp to Perm OpportunityAdecco UK Ltd is proud to be recruiting on behalf of a leading national organisation for a Customer Service Representative to join their dynamic and fast-paced business-to-business (B2B) support team.This is an exciting opportunity for a proactive and detail-oriented individual to play a key role in delivering exceptional service to commercial clients across the UK.Key Responsibilities:Act as the first point of contact for B2B customers, handling enquiries with professionalism and efficiency via phone, email, and internal systems.Process customer orders accurately, ensuring all relevant purchase order numbers are captured and client spend limits are adhered to.Provide expert advice on product ranges, availability, and suitability, helping clients make informed purchasing decisions.Coordinate delivery schedules with internal logistics and warehouse teams, ensuring timely and accurate dispatch of goods.Maintain up-to-date records of customer interactions, transactions, and service issues using multiple internal systems.Monitor and manage customer accounts, ensuring compliance with agreed terms and flagging any discrepancies or concerns.Collaborate closely with internal departments including Sales, Finance, and Operations to ensure a seamless customer experience.Escalate complex queries or complaints appropriately, ensuring