Customer Service Representative - EdinburghSalary: 26,000 per annumLocation: EdinburghWorking Pattern: Monday to FridayHours: Full-timeContract: PermanentReady to take your customer service career to the next level?Are you an experienced Customer Service or Contact Centre professional who enjoys speaking to customers, solving problems and making sure people receive the right support?We''re looking for a confident and customer-focused Customer Service Representative to join an established organisation in Edinburgh, supporting a diverse range of business customers.This is a fantastic opportunity for someone who enjoys a fast-paced environment, takes pride in delivering great service and wants to build their experience within a professional, supportive organisation.The RoleAs a Customer Service Representative, you''ll be a key point of contact for business customers, helping them with a variety of queries and making sure their experience is as smooth and positive as possible.Every day will be different, with you using your communication and problem-solving skills to understand what customers need and find the right solution.Your responsibilities will include:Handling inbound customer calls and enquiries from business customersUnderstanding customer requirements and providing accurate information and adviceTaking ownership of customer queries and seeing them through to resolutionSupporting customers with account, billing and service-related enquiriesResolving issues efficiently ..... full job details .....