Relocruitment is partnering with a prestigious, well-established removals company to recruit an Operations Manager for their Dartford branch. About Our Client Our client is one of the UK''s leading removal companies with over 100 years of heritage in the industry. They specialise in international and domestic removals, storage, and commercial relocations, and are ranked amongst the top removal companies in the UK. This privately-owned business has built its reputation on delivering high-quality, friendly, and professional service to customers nationwide and internationally. The Opportunity Due to ongoing growth, they''re seeking a self-motivated and ambitious Operations Manager to lead their Dartford branch. This is a genuine opportunity to step up and take your career to the next level with a company that rewards performance and invests in its people. The Role As Operations Manager, you''ll be the driving force behind daily operations, acting as the crucial link between the operations department and road crews while overseeing all aspects of branch performance. Your key responsibilities: Lead day-to-day operational planning and execution Manage your team and oversee all job documentation Drive training, recruitment, onboarding, and staff retention initiatives Monitor branch performance and deliver monthly reports to senior management Supervise warehouse operations to maximise efficiency Act as the intermediary between operations and road crews Essential skills: Excel