Key Responsibilities:

Collections Management:

• Proactively manage and follow up on outstanding customer invoices.
• Contact customers to resolve any overdue accounts and ensure timely payments.
• Develop and maintain strong relationships with customers to facilitate timely resolution of billing issues.
• Identify and escalate accounts at risk of delinquency to the AR/AP Manager.

Account Reconciliation:

• Reconcile customer accounts to ensure all payments, credits, and invoices are accurately recorded.
• Investigate and resolve discrepancies between customer records and internal accounting records.
• Prepare monthly aging reports and assist in identifying potential collection issues.

Billing and Invoice Review

Cash Application:

Reporting and Documentation:

Collaboration: Work closely with cross-functional teams (Sales, Customer Service, and Finance) to ensure seamless resolution of customer billing issues.

Preferred Experience:

• Experience working in a manufacturing or industrial setting.
• Familiarity with ERP systems, specifically in an accounts receivable context.
• Strong understanding of accounts receivable processes, including collections, cash application, and account reconciliations.
• Experience with accounting software (e.g., SAP, Oracle, QuickBooks) is preferred.