Customer Service Administrator Location: Chepstow Position: Full time, Permanent Salary: OTE £26,000 Our Client Autograph Recruitment is partnering with a privately owned, well-established and highly successful business with a strong international footprint. This innovative manufacturer delivers complex, high-quality products and solutions to well-known customers across a range of industries. The company s success is built on expertise, collaboration, and a genuine commitment to doing things the right way. The Opportunity This is a fantastic opportunity to join a friendly, supportive and high-performing Sales team. If you re motivated, enjoy building relationships, and want to develop your career within a family-feel environment, this role could be ideal for you! Key Responsibilities: Build and maintain strong, long-lasting customer relationships Respond to and process customer enquiries, leads, quotes and orders Provide remote technical support via telephone and email Work closely with Regional Sales Managers to progress leads and support product demonstrations Collaborate with the wider Internal Sales team to enhance the customer support function and drive sales performance The ideal Candidate: Is a confident and personable communicator who enjoys helping customers and building strong working relationships. Takes pride in delivering a high standard of service and are motivated by being part of a team that works together to achieve results. Is organised, proactiv