We are seeking a Scheduling Team Leader to manage day-to-day operations of the Repairs & Voids service, overseeing performance management of the administrative team, and fostering a customer-first culture. This role offers hybrid working and is a great opportunity to assist this local authority with a significant transformation to enhance the quality of their repairs services.

Key Responsibilities of a Scheduling Team Leader:

• Manage and lead the Repairs Scheduling, Financial, and Administrative teams to ensure efficient service delivery.
• Monitor team performance and implement improvements to meet service standards.
• Maintain strong relationships with customers, suppliers, and external contractors to ensure service continuity.
• Support the Property Repairs Manager in the development and transformation of the repairs service.

• Proven leadership and people management skills with experience of leading change in a repairs, property, or housing management environment.
• Strong work ethic with a commitment to delivering excellent customer-focused outcomes.
• Ability to work effectively under pressure while maintaining accuracy and organisational skills to prioritise competing demands.
• Proficiency in MS Office at an advanced level; experience with systems such as Agresso and Total Mobile is an advantage.

• 35 days annual leave
• Generous Local Government Pension Scheme
• Hybrid working option up to 60%
• Flexi-time scheme
• Annual leave purchase scheme
• Structured induction programme
• Learning and development opportunities, including Future Leaders programmes
• Payment of professional subscriptions for approved professionals