Essential Roles and ResponsibilitiesDiagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulationsImplement network configuration changes using approved templates and security baselines, maintaining audit trailsValidate device configurations, firmware posture, and compliance with golden standards and sector-specific requirementsSupport onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelinesManage routing policies, QoS, wireless performance tuning, and load balancer configuration updatesCollaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are metContribute to CMDB enrichment through topology validation and asset reconciliationSupport automated impact assessments and change risk analysis, with a focus on operational resilienceParticipate in continuous service improvement (CSI) initiatives, such as monitoring optimisation and capacity analysisProvide technical guidance and mentoring to Level 2 engineersFinancial Services and Regulatory ComplianceEnsure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC)Maintain documentation and audit trails for all changes, incidents, and compliance activitiesSupport risk assessments, compliance reviews, and operational audits as requiredIntegrate regulatory ..... full job details .....