Customer Services Representative Bury St Edmunds (Outskirts) £Competitive salary on-site parking Your new company My client is a well-established and stable European-owned business.Your new role My client is recruiting for a Customer Services Representative, covering varied duties including:Data processing customer ordersBooking haulage for deliveries via online carrier systems and via emailTracking and tracing deliveriesCommunicating directly with customers and suppliers on the telephone and via e-mailRecording and responding to customer complaintsLiaising with the warehouse team to ensure customer orders are handled promptlyInvestigation of stock-related queriesGeneral administration tasks as required What you''ll need to succeed To succeed in this role you will require:A great telephone mannerCompetent IT skills, particularly MS OfficeA confident, positive communicator at all levels Previous administrative experience and proven organisational skills are vitalKnowledge of import/export procedures and logistics admin are desirableYou must be able to work under your own initiative but also within a teamWhat you''ll get in returnMonday to Friday 8-5On-site parking£competitive salaryWhat you need to do now If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #