Job Title: Head of Operational Risk and ResilienceLocation: East Midlands, Hybrid 2 days a week in the officeSalary: Up to circa 110,000Hours: Monday to Friday 9 am to 5 pm or Monday to Friday 8 am to 4 pmBenefits:Annual discretionary bonus and incentive scheme29 days holiday +Bank and public holidaysHoliday Purchase schemeMedicash CashplanX4 Life assurancePensionFlexible and hybrid working optionsSavings SchemeEnhanced Maternity leave and options for shared paternal leaveAbout our Client and the role of Head of Operational Risk and Resilience:We''re working in partnership with a leading financial services business to recruit a Head of Operational Risk and Resilience - a critical leadership role with real impact and visibility. This is an exciting opportunity to shape and deliver the organisation''s approach to operational resilience and first line risk, ensuring it''s practical, embedded in day-to-day operations, and tested in real-world scenarios - not just aligned to regulatory expectations. You''ll lead the development and delivery of the Operational Resilience Framework, working closely with senior stakeholders to assess performance, identify vulnerabilities, and drive continuous improvement. You''ll also play a key role in building first line risk capability within the Customer Office, enabling confident, informed risk-based decision making at the frontline. This is a hands-on delivery role for someone who can balance strategic thinking with practical execution, influen